Terms of use
1. Introduction
This section of the page outlines the terms and conditions for accessing and using dezzey.com (hereinafter referred
to as ‘the Website’). By using the Website, users agree to comply with these terms. If users do not agree to these
terms, they should immediately discontinue use of the Website.
2. Acceptance of Terms
Accessing or using the Website signifies the user’s acceptance of these Terms of Use. The Website owner, Dezzey
Sweeteners Private Limited, reserves the right to modify these terms at any time, and such changes will take effect
immediately upon posting on the Website.
3. User Responsibilities
(a) Account Creation: Users may need to create an account to access specific features. They are responsible for
safeguarding their account details and ensuring they are used responsibly.
(b) Accuracy of Information: Users must provide accurate, current, and complete information when interacting with or
registering on the Website.
(c) Compliance with Laws: Users agree to adhere to all applicable special, local, national, and international laws while
using the Website.
(d) Respect for Intellectual Property: Users must respect the intellectual property rights of the Website and its content.
4. Prohibited Actions
(a) Illegal or Harmful Activities: The Website must not be used for illegal, harmful, or fraudulent purposes.
(b) Content Violations: Users must refrain from posting defamatory, abusive, discriminatory, or otherwise harmful
content.
(c) Hacking or Security Breaches: Users are prohibited from tampering with the Website's security, hacking, or
disrupting its services.
(d) Spam and Unsolicited Communications: Users must not send unsolicited promoÆŸonal materials, spam, or engage
in other disruptive communications.
(e) Impersonation or Misrepresentation: Users must not impersonate any person or entity or falsely represent their
affiliation with any individual or organisation.
5. User-Generated Content
(a) Ownership: Users retain ownership of their submitted content but grant the Website a non-exclusive, royalty-free,
worldwide license to use, display, and distribute it as needed.
(b) Content Guidelines: The Website reserves the right to remove any user-generated content deemed inappropriate
or in violation of these terms or any other policies of the Website. Content moderation may be automated, manual, or
both.
(c) Responsibility: Users are solely responsible for ensuring their content does not infringe on third-party rights or
violate laws.
6. Website Availability
(a) Access Rights: The Website owner reserves the right to modify, suspend, or discontinue any part of the Website at
its discretion without prior notice.
(b) Service Interruptions: The Website owner is not liable for interruptions or downtime and disclaims responsibility
for any resulting inconveniences.
7. Limitation of Liability
The Website and its content are provided “as is,” with no warranties or guarantees of accuracy, reliability, or suitability
for any purpose. Users assume all risks associated with their use of dezzey.com, and the Website owner is not liable
for direct, indirect, incidental, or consequential damages, losses, or inconveniences arising from the use or inability to
use the Website, including any third-party content or external links.
8. Indemnification
Users agree to indemnify and hold harmless the Website owner, its affiliates, employees, and partners from any claims,
damages, liabilities, or expenses arising from their use of the Website or breach of these terms.
9. Privacy and Data Use
Users are encouraged to review the Website’s Privacy Policy for information on how their data is collected, stored,
used, and protected. The Website complies with applicable data protection laws, including the Information Technology
(Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. The website
may share data with third parÆŸes for business purposes, subject to the Privacy Policy.
10. Third-Party Links and Content
(a) External Links: The Website may link to third-party sites, but the owner is not responsible for their content, accuracy,
or practices.
(b) Third-Party Services: Any services offered by third parÆŸes are governed by their terms, not these Terms of Use.
11. Health and Product Information
Any health, safety, or product-related content on the Website is for general informational purposes only and should
not be relied upon as professional advice. Users are encouraged to consult relevant professionals before making
decisions based on such information.
12. Termination of Use
The Website owner reserves the right to suspend or terminate a user’s access for violaÆŸons of these terms or any
policies of the Website, or engagement in prohibited activities or under an order from an appropriate court of law.
13. Governing Law and Dispute Resolution
These Terms of Use are governed by the laws of India. Any disputes will be resolved exclusively in the courts of Indore,
India.
14. Changes to Terms
The Website owner may update these terms at any time. Users are encouraged to review them periodically to stay
informed.
15. Contact Information
For any queries regarding these Terms of Use, users can contact Dezzey Sweeteners Private Limited via email at
support@dezzey.com.
Privacy Policies
1. Introduction
Dezzey Sweeteners Private Limited (“we,” “our,” or “us”) is dedicated to protecting your privacy and ensuring that your
personal data is handled in compliance with applicable laws. By using our website, dezzey.com (“the Website”), you
consent to the practices outlined in this Privacy Policy.
For privacy-related concerns or queries, you may contact our Data Protection Officer at support@dezzey.com
Grievance Officer u/sec u/rule IT Act, IT Rules 2011,DPDP: Name and Contact Details.
2. Information Collected
(a) Personal Information
We may collect the following personal data directly from you:
-
Full Name
-
Contact Details (Email Address, Phone Number)
-
Billing and Shipping Address
-
Payment Information (if applicable for transactions).
This data is collected during account creation, subscription to newsletters, or transactions on the Website.
(b) Non-Personal Information
Automatically collected data includes:
-
IP Address
-
Browser and Device Details
-
Operating System and Time Zone
-
Browsing and Interaction Data (via cookies and analytics tools).
-
Sensitive Personal Data
We may collect sensitive personal data (e.g., payment card information, health-related data) with your explicit consent.
This data is securely stored and processed in accordance with applicable law.
3. How Information is Used
(a) Internal Use
We use your data for:
-
Account management and transaction processing.
-
Delivering products or services.
-
Sending important noÆŸces, updates, and promotional communications (with your consent).
(b) Legal Compliance: Your data may be processed to comply with applicable law, resolve disputes, or enforce our policies.
(c) Personalization: We use collected data to offer tailored content, product recommendaÆŸons, and a better overall user experience.
4. How Information is Shared
(a) Third-Party Service Providers
We share data with:
-
Payment Processors
-
Logistics and Shipping Providers.
-
Analytics and Marketing Platforms.
These third parties are contractually bound to handle your data securely and use it only for the specified purposes.
(b) Legal Requirements: We may disclose your information on order from an appropriate court of law or competent
authority.
(c) Business Transactions: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part
of the business process.
5. Cookies and Tracking Technologies
(a) Cookies: Cookies help us analyse website traffic, remember user preferences, and improve your browsing
experience.
(b) Managing Cookies: You can manage or disable cookies through your browser seƫngs. Disabling cookies may limit
your ability to use certain features of the Website.
(c) Third-Party Tools: We use third-party tools for insights on user behaviour. These tools comply with Indian regulations but may involve data transfers to other jurisdictions.
6. Data Security
We use security measures and conduct regular audits, to protect your data. We will noÆŸfy you promptly in case of any
data breach affecting your personal information.
7. Data Retention
(a) Retention Period: We retain your personal data only as long as necessary to fulfil the purposes stated in this Privacy
Policy or to comply with applicable law.
(b) Disposal: Once no longer required, your data is anonymized or deleted.
8. User Rights
In accordance with applicable law, you have the following rights:
(a) Access: Request access to the personal data we hold about you.
(b) Correction: Request corrections to inaccurate or outdated data.
(c) Deletion: Request deletion of your personal data, subject to legal or contractual obligations.
(d) Data Portability: Request a structured, machine-readable copy of your data for transfer to another service, where applicable.
(e) Grievance Redressal: If you believe your rights have been violated, you can contact our Grievance Officer or escalate to regulatory bodies.
9. Children's Privacy
The Website is not intended for users under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such data, please contact us, and we will take appropriate action.
10. International Data Transfers
If your data is transferred outside India (e.g., to cloud servers or service providers), we ensure compliance with Indian data transfer standards and other lawful mechanisms.
11. Changes to the Privacy Policy
We reserve the right to modify, update, or revise this Privacy Policy at any ÆŸme. Changes will take effect upon posting the revised policy on the Website, along with the updated effective date. Significant changes may be communicated through notices on the Website. Users are encouraged to review the policy regularly to stay informed.
[Effective Date]
12. Contact Information
For privacy concerns or grievances, contact: support@dezzey.com
Grievance Officer: Name, Designation, and Contact Details
Address: Dezzey Sweeteners Private Limited.