Privacy-policies

Introduction

Dezzey Sweeteners Private Limited (“we,” “our,” or “us”) is dedicated to protecting your privacy and ensuring that your
personal data is handled in compliance with applicable laws. By using our website, dezzey.com (“the Website”), you
consent to the practices outlined in this Privacy Policy.
For privacy-related concerns or queries, you may contact our Data Protection Officer at support@dezzey.com
Grievance Officer u/sec u/rule IT Act, IT Rules 2011,DPDP: Name and Contact Details.

Information Collected

(a) Personal Information
We may collect the following personal data directly from you:

Full Name

Contact Details (Email Address, Phone Number)

Billing and Shipping Address

Payment Information (if applicable for transactions).

This data is collected during account creation, subscription to newsletters, or transactions on the Website.
(b) Non-Personal Information
Automatically collected data includes:

IP Address

Browser and Device Details

Operating System and Time Zone

Browsing and Interaction Data (via cookies and analytics tools).

Sensitive Personal Data

We may collect sensitive personal data (e.g., payment card information, health-related data) with your explicit consent.
This data is securely stored and processed in accordance with applicable law.

How Information is used

(a) Internal Use
We use your data for:

Account management and transaction processing.

Delivering products or services.

Sending important noƟces, updates, and promotional communications (with your consent).

(b) Legal Compliance: Your data may be processed to comply with applicable law, resolve disputes, or enforce our policies.
(c) Personalization: We use collected data to offer tailored content, product recommendaƟons, and a better overall user experience.

How Information is shared

(a) Third-Party Service Providers
We share data with:

Payment Processors

Logistics and Shipping Providers.

Analytics and Marketing Platforms.

These third parties are contractually bound to handle your data securely and use it only for the specified purposes.
(b) Legal Requirements: We may disclose your information on order from an appropriate court of law or competent
authority.
(c) Business Transactions: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part
of the business process.

Cookies and Tracking Technologies

(a) Cookies: Cookies help us analyse website traffic, remember user preferences, and improve your browsing
experience.
(b) Managing Cookies: You can manage or disable cookies through your browser seƫngs. Disabling cookies may limit
your ability to use certain features of the Website.
(c) Third-Party Tools: We use third-party tools for insights on user behaviour. These tools comply with Indian regulations but may involve data transfers to other jurisdictions.

Data Security

We use security measures and conduct regular audits, to protect your data. We will noƟfy you promptly in case of any
data breach affecting your personal information.

Data Retention

(a) Retention Period: We retain your personal data only as long as necessary to fulfil the purposes stated in this Privacy
Policy or to comply with applicable law.
(b) Disposal: Once no longer required, your data is anonymized or deleted.

User Rights

In accordance with applicable law, you have the following rights:
(a) Access: Request access to the personal data we hold about you.
(b) Correction: Request corrections to inaccurate or outdated data.
(c) Deletion: Request deletion of your personal data, subject to legal or contractual obligations.
(d) Data Portability: Request a structured, machine-readable copy of your data for transfer to another service, where applicable.
(e) Grievance Redressal: If you believe your rights have been violated, you can contact our Grievance Officer or escalate to regulatory bodies.

Children's Page

The Website is not intended for users under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such data, please contact us, and we will take appropriate action.

International Data Transfers

If your data is transferred outside India (e.g., to cloud servers or service providers), we ensure compliance with Indian data transfer standards and other lawful mechanisms.

Changes to the Privacy policy

We reserve the right to modify, update, or revise this Privacy Policy at any Ɵme. Changes will take effect upon posting the revised policy on the Website, along with the updated effective date. Significant changes may be communicated through notices on the Website. Users are encouraged to review the policy regularly to stay informed.
[Effective Date]

Contact Information

For privacy concerns or grievances, contact: support@dezzey.com
Grievance Officer: Name, Designation, and Contact Details
Address: Dezzey Sweeteners Private Limited.